ACCOUNT ONBOARDING & SUPPORT SPECIALIST
About the role
Set up new customer accounts and users in company systems, ensuring information is entered accurately and completely. Maintain and update existing account and user information to ensure records remain current and organized. Review account information and submitted documentation for accuracy, completeness, consistency, and required information. Communicate and coordinate with internal departments to obtain missing information, corrections, clarification, or approvals. Troubleshoot and resolve routine account-related issues, escalating more complex matters to the appropriate team when necessary.
Requirements
- Must have recent previous administrative or customer support experience
- Must be MS Office proficient
- Must live within 30 minutes
- High school diploma or equivalent
- Background check required
Pay
$22.00 - $26.00 per hour. Tier 1 Pay (0-1 years experience): $22-$24/hour. Tier 2 Pay (2+ years experience): $25-$26/hour.
Location: Tampa, FL 33626 – This position is onsite. Type: Contract to hire.