Account Merchandiser

About the role

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio. This role requires a high level of ethical and moral conduct and involves driving to and from customer sites, communicating with customers and internal teams, and ensuring compliance with company policies.

Responsibilities

• Sell in new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Maintain CDA compliance for all assigned accounts.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Avoid damage, theft, and other liabilities by ensuring proper handling of pallets, trays, damaged product, and returns.
• Ensure safety of employees, customers, Buffalo Rock property, and customer property.
• Report competitive activity, achieve sales goals and metrics, and promote Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or GED.
• No prior experience necessary.
• Must have a valid state driver license, for state of residence, with a good driving record.
• Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work.
• Must have smart phone device.
• Must have a valid driver’s license and a good driving record.

Skills

• Ability to communicate effectively with others using the spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to identify and correct conditions that affect employee safety.
• Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Ability to perform work accurately and thoroughly.
• Ability to make critical decisions while following company procedures.
• Ability to take care of the customers' needs while following company procedures.
• Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Ability to be held accountable or answerable for one’s conduct.
• Ability to be organized or follow a systematic method of performing a task.

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay

Commensurate with experience.

Schedule

May require additional hours not scheduled; must be flexible.