Account Manager Trainee

About the role

In this role, you’ll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service. You’ll help construction professionals find the right solutions, demonstrate cutting-edge products, and build trusted relationships that last.

Responsibilities

• Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts;
• Create innovative ways to drive sales through merchandising and product demo efforts;
• Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales;
• Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store;
• Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation;
• Reconcile opening, closing, and annual physical inventories for the Hilti Store;
• Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent;
• Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order;
• Additional duties as assigned.

Requirements

• High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience;
• Previous customer service and/or sales skills preferred;
• Ability to lead change and adapt to a fast paced, dynamic environment;
• Excellent written, verbal, and presentation skills;
• Drive to develop strong and sustainable customer relationships;
• Must be willing to relocate within 18-24 months.

Qualifications

You must be willing to relocate within 18-24 months.

Skills

• Customer service and sales skills;
• Ability to lead change and adapt to a fast-paced environment;
• Excellent written, verbal, and presentation skills;
• Drive to develop strong and sustainable customer relationships.

Benefits

Great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want), educational reimbursement, health and wellness days – the list goes on.

Pay

The pay for this role is competitive and includes the possibility to earn bonuses for exceeding expectations.

Schedule

The schedule for this role is flexible to accommodate the needs of the store and the customer base.