Account Manager Trainee

About the role

In this role, you’ll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service. You’ll help construction professionals find the right solutions, demonstrate cutting-edge products, and build trusted relationships that last.

Responsibilities

• Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts;
• Create innovative ways to drive sales through merchandising and product demo efforts;
• Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales;
• Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store;
• Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation;
• Reconcile opening, closing, and annual physical inventories for the Hilti Store;
• Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent;
• Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order;
• Additional duties as assigned.

Requirements

• High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience;
• Previous customer service and/or sales skills preferred;
• Ability to lead change and adapt to a fast paced, dynamic environment;
• Excellent written, verbal, and presentation skills;
• Drive to develop strong and sustainable customer relationships;
• Must be willing to relocate within 18-24 months.

Qualifications

You must be willing to relocate within 18-24 months.

Skills

• Customer service and sales skills;
• Ability to lead change and adapt to a fast-paced environment;
• Excellent written, verbal, and presentation skills;
• Ability to maintain a clean and organized work area;
• Ability to expedite customer backorders and switch to locations that meet customers' delivery requirements;
• Ability to reconcile opening, closing, and annual physical inventories for the Hilti Store;
• Ability to audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions;
• Ability to maintain a clean and organized work area and storefront at all times;
• Ability to keep assigned equipment in good order.

Benefits

You’ll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want), educational reimbursement, health and wellness days – the list goes on.

Pay

The pay range for this position is $50,000 - $70,000 annually.

Schedule

The schedule for this position is typically Monday through Friday, 8:00 AM - 5:00 PM.