Account Manager Trainee

About the role

Responsible for dispatching service work orders and record keeping of completed work and customer approvals, while also providing support to Program Managers.

Essential Duties and Responsibilities

• Establishes the post-sales relationship with customers.
• Creates and dispatches service work orders.
• Works with Partners to obtain work schedules.
• Places follow-up phone calls to ensure compliance.
• Aids in invoicing when needed.
• Updates system with notes, customer approvals, and dispatch work orders.
• Completes weekly reports for Program Manager review.
• Aids in managing the Customer email box when needed.

Education and/or Experience

Bachelor’s degree or two or more years related experience and/or training; or equivalent combination of education and experience.

Computer Skills

Microsoft Office to include Word, Excel.

Benefits

We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow.

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident