Account Manager - Tiers Accounts

Responsibilities

• Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.
• Build strong relationships across diverse personalities and backgrounds.
• Demonstrate high emotional intelligence and conflict resolution skills.
• Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.
• Quickly grasp and communicate technical product information.
• Apply creativity and problem-solving to overcome challenges.
• Stay resilient through setbacks, supporting cross-functional teams when necessary to achieve goals.
• Manage multiple priorities with attention to detail, focusing on what’s most important and urgent.
• Develop strategic 5-year plans for key accounts, identifying risks and actionable steps to ensure long-term success.

Qualifications

• B.S. or B.A degree in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing or equivalent).
• Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision.
• 5 – 10 years automotive Tiers Account Management experience.
• Strong interpersonal skills and “hunter” mentality.
• Ability to travel to FNST production sites and customers as required.
• Engineering experience with automotive seals, polymers, and/or electric vehicle systems are a significant plus.

Benefits

• 401K Match: Save for retirement with the company's help.
• Health Insurance: Rely on comprehensive services whenever you need it.
• Vacation: We offer time off to refresh and recharge.
• Paid Holidays: With paid-time off, local holidays are all the way more relaxing.
• Performance Related Bonus: When you have an impact, you can reap the rewards.

Schedule

Freudenberg-NOK General Partnership offers a hybrid work schedule.