Account Manager- Stop Loss

Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With an entrepreneurial culture and a strong emphasis on analytics, we help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident.

About the role

Join a growing team supporting employer Stop Loss programs and play a key role in delivering exceptional client and broker experiences. As an Account Manager in our Stop Loss business, you’ll support the employer stop loss programs and partner closely with brokers, third party administrators (TPAs), and policyholders to manage the day-to-day administration of Stop Loss renewal accounts. Reporting to the Director of Account Management, you’ll ensure a smooth experience from renewal through ongoing servicing. This position will be based in one of our offices: Hamilton Square, NJ; Marlborough, MA; or Harleysville, PA. We offer a hybrid work schedule with 4 days in the office and 1 day remote.

Responsibilities

• Act as a primary day-to-day contact for assigned Stop Loss renewal accounts
• Manage the full renewal lifecycle from acceptance through policy issuance with accuracy and timelines
• Coordinate with brokers, TPAs, and internal teams on compliance, licensing, paperwork, and reporting
• Review and process implementation and renewal documentation, including premium and stop-loss remittance
• Monitor premium collections, resolve discrepancies, and partner with internal teams for timely resolution
• Collaborate cross-functionally with Sales, Underwriting, Claims, Policy Issuance, and Quality teams
• Support Business Development and Sales efforts to ensure client satisfaction and retention

Qualifications

• Strong communication, organization, and relationship-building skills
• Ability to prioritize, work independently, and manage multiple deadlines
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Willingness to travel up to 10–15%
• College degree or equivalent experience
• 3+ years of experience in Stop Loss, self-funding, or group insurance
• Proven client or account management experience
• Prior Account Manager experience
• Strong knowledge of Employer Stop Loss or self-funding
• Presentation and broker-facing experience

Benefits

• Competitive compensation (Base Salary Range: $50,000 - $80,000)
• Health, Dental, and Vision insurance
• Life and Disability coverage
• Wellness programs
• Paid Time Off
• 401(k) and Profit-Sharing plans
• Employer-funded Health Savings Account
• Paid parental leave
• Employee Stock Purchase Plan
• Tuition assistance and professional continuing education

What You Can Expect

• Culture of innovation, teamwork, and supportive colleagues
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross-functional teams
• Opportunity to impact change