Account Manager Specialty Commercial

Responsibilities

• Addresses client complaints and resolves service issues.
• Processes service requests and collaborates with other departments to deliver a seamless customer experience.
• Manages a variety of tasks related to the Company’s House clients and Agent-owned business.
• Reviews and gathers necessary information to evaluate and process new business, renewals, and change requests for Specialty and Commercial accounts.
• Identifies opportunities to expand coverage through account rounding where applicable.

Requirements

• High school diploma or equivalent preferred.
• Three years of experience in Property and Casualty insurance.
• Experience with Commercial and Program business insurance, business line customization, and/or rate negotiation.
• Producers license in Property and Casualty & Life and Health.
• Proficiency in using computer systems and basic software applications, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Ability to effectively navigate email, manage spreadsheets, and create documents with attention to detail.
• Excellent problem solving and decision-making skills on business issues.
• Excellent communication, organizational and time management skills.
• Flexible; ability to work independently and under minimal supervision.