Account Manager/Specialty Account Manager, Rare Disease-Maine, NH, VT

Territory covers: Vermont, New Hampshire, Maine. Relocation is not offered for this role.

About the role

Join Amgen’s mission of serving patients. At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the toughest diseases. With a focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on patients’ lives through research, manufacturing, and delivering innovative medicines.

Our award-winning culture is collaborative, innovative, and science-based. If you thrive on challenges and opportunities, you’ll excel as part of the Amgen team.

Responsibilities

• Represent Amgen products to physicians and healthcare professionals, establishing product sales and performing total territory account management.
• Provide disease information and education to medical professionals and external customers involved in patient care.
• Consistently achieve assigned sales objectives through patient-centered disease and product education to healthcare professionals (HCPs) while adhering to corporate compliance guidelines.
• Implement goals of the marketing plan through execution of a strategic account business plan.
• Demonstrate experience working in a matrix environment, collaborating with Case Managers, Medical Affairs, Patient Access teams, and other stakeholders.
• Utilize all available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
• Navigate and identify opportunities within the healthcare landscape, including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national Key Opinion Leaders (KOLs) within the geographical coverage area and assigned therapeutic areas.
• Develop and maintain high-level, in-depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach with a highly technical, solution-oriented technique to meet the needs of healthcare professionals serving Rare Disease patients.
• Execute all responsibilities with a strong understanding and adherence to compliance and corporate policies, including appropriate documentation and reporting.

Requirements

Basic Qualifications (Account Manager Level 4)

• Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.

Basic Qualifications (Specialty Account Manager Level 5)

• Doctorate degree and 2 years of collective account management, sales, and commercial experience, OR
• Master’s degree and 6 years of collective account management, sales, and commercial experience, OR
• Bachelor’s degree and 8 years of collective account management, sales, and commercial experience, OR
• Associate degree and 10 years of collective account management, sales, and commercial experience.

Preferred Qualifications

• Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in one or more of the following: Rare disease/orphan drug experience (ultra-orphan preferred); rare disease launch experience strongly preferred; nephrology experience.
• At least 3 years of in-office injection/infusion sales experience selling a product that is a medical benefit requiring coordination with patient access services.
• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement, with a focus on patient centricity.
• Market development or deep profiling experience in rare, unmet spaces.
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles.
• Documented track record of delivering consistent, exceptional performance.
• Proven ability to work independently in a fast-paced, highly challenging environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and computer skills; proficient in Microsoft Office.
• Professional, proactive demeanor with strong interpersonal skills.
• Approximately 20-30% travel required, including some overnight and weekend commitments.

Benefits

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save toward retirement or other goals, work/life balance, and career development opportunities, including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program (or for field sales representatives, a sales-based incentive plan).
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:

• Account Manager Level 4: $145,311 - $196,597
• Specialty Account Manager Level 5: $158,931 - $215,025