Account Manager- SMB- (Dine-In) – TikTok Local Services

About the role

TikTok's Local Services team is committed to becoming the most trusted local services platform for users and partners. Through POI, Video, LIVE, Search, and other products, we creatively connect services and roles related to daily life, enriching the user experience. We also foster an inclusive and fair business environment, helping merchants, service providers, creators, and others generate revenue and improve efficiency. As an Account Manager, you will drive growth and enrich our ecosystem by providing deep product insights and consultative support to TikTok’s product and local services teams. The immediate focus will be on top local services partners in the dine-in industry to accelerate service offerings on TikTok.

Responsibilities

• Support business development efforts by identifying and reaching out to potential merchants in the food/dine-in industry.
• Assist in managing and maintaining relationships with existing key accounts.
• Execute marketing campaigns, including short video and LIVE-based promotions, to drive merchant performance.
• Coordinate with cross-functional teams (content, ops, product) to ensure smooth campaign delivery.
• Analyze basic performance metrics (traffic, conversion, GMV) and support optimization of campaigns.
• Assist in merchant onboarding, training, and adoption of TikTok Local Services products.

Requirements

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• 3+ years of experience in account management, sales, operations, or marketing.
• Strong interest in food/dine-in, e-commerce, or local services industry.
• Good communication and stakeholder management skills.
• Willingness to learn, proactive, and able to work in a fast-paced environment.

Preferred Qualifications:

• Exposure to digital marketing, content platforms, or social media (TikTok preferred).
• Basic understanding of campaign performance metrics (CTR, conversion, ROI, etc.).
• Proven experience in startups, e-commerce, or platform businesses is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With global headquarters in Los Angeles and Singapore, we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, we create value for our communities, inspire creativity, and bring joy. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace an "Always Day 1" mindset, achieving meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Pay

The base salary range for this position is $72,200 - $143,640 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include additional discretionary bonuses/incentives and restricted stock units.

Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).