Account Manager - SMB

The Opportunity

As an Account Manager, you will own full-cycle sales, be responsible for outbound pipeline generation to an existing book of business, running high-impact discovery, driving competitive demos, and closing net-new business. You'll be accountable for both activity and outcomes—managing a high-velocity pipeline while bringing operational discipline to every stage of the sales cycle. You will partner across the organization with maniacally focused people who are eager to disrupt, learn, have fun, and build a platform that makes an incredible impact for its operators.

This is a high-growth environment where ownership matters. You'll have access to strong leadership, coaching, tools, and proven playbooks—but success here requires personal accountability for your pipeline, process, and outcomes. You'll prospect, build pipeline, run your business, and be fully supported to sharpen your craft and scale your earning potential.

If you want to sharpen your commercial skill set, contribute to a winning culture, and grow inside a organization that rewards execution—this is for you!

What You'll Be Responsible For

• Own qualification, discovery, demo, negotiation and close.
• Deliver customized demos aligned to practice operations, scaling needs, and revenue impact.
• Pipeline Generation
• Execute outbound prospecting across phone, email, LinkedIn, video, and any legal channel that gets attention.
• Build and manage territory plans targeting our Ideal Customer Profile.
• Partner with SDR team to maximize pipeline coverage and outbound efficiency.
• Commercial Acumen
• Lead commercial conversations that help practices understand the operational, financial, and clinical upside of modernizing their practice management platform.
• Act as a true consultant to practice owners. Conduct an educational sales process tailored to the buying—improving efficiency, eliminating tech stack complexity, driving revenue growth, and enabling scalability.
• Navigate competitive evaluations by positioning ChiroHD's total cost of ownership, operational leverage, and long-term growth advantages.
• Forecasting & Execution Discipline
• Maintain ruthless pipeline hygiene in HubSpot.
• Execute consistent pipeline reviews and deal strategy sessions with leadership.
• Run your business through MEDDPICC methodology and data-backed forecasting.
• Team Collaboration
• Share field intelligence weekly to sharpen our competitive positioning and refine sales process.
• Actively contribute to a high-accountability, high-performance sales culture.
• Help scale outbound best practices across the team as ChiroHD grows outbound as a core motion.

Who You Are

• Hunter-farmer mindset. You excel at generating pipeline, building strong client relationships, and positioning yourself a trusted advisor to your clients.
• Commercial operator. You solve business problems, not product wish lists. You operate with sales rigor, and operational excellence.
• Coachability with accountability. High standards for self and team—ego stays at the door.
• Process disciplined. You manage your funnel with precision, not hope.
• Resilient grinder. You run your pipeline through the inevitable valleys without losing pace.
• Competitive by nature. You play to win. Always.

Why ChiroHD?

• Vertical SaaS category leader in a wide market.
• PE-backed with $26M in growth capital to scale aggressively.
• Established product-market fit; scaling outbound-led growth engine now.
• High-caliber sales culture focused on coaching, commercial excellence, and real career growth.
• Direct leadership access, no bureaucracy, high visibility.
• Culture & Values
• Customer-obsessed team that puts patient care at the center of everything we do.
• Low-ego, builder-first environment where the best ideas win.
• High-accountability culture with emphasis on ownership and results.
• Commitment to work-life balance and professional development.

Compensation & Benefits

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Flexible PTO and remote-first culture
• Equal Employment Opportunist