Account Manager - Service Center

Your Mission

Manage and grow established accounts while relentlessly pursuing new business opportunities. Identify market gaps, develop creative sales strategies, capitalize on supply disruptions, and secure high-margin opportunities through a combination of industry expertise, relationship building, and strategic thinking.

Benefits

• Competitive compensation with bonus potential
• Profit Sharing
• Auto Allowance
• Competitive Health benefits
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short Term Disability
• Long Term Disability
• 401K Safe Harbor (with employer match and employer contribution)

Key Responsibilities

• Drive Spot Market Revenue: Execute fast-paced spot transactions by quoting real-time pricing for custom-slit stainless steel and cut-to-length sheets based on daily market volatility and available inventory.
• Manage Key Accounts: Act as the primary point of contact for large OEMs, managing long-term objectives, customer usage metrics, and daily finished product shipments.
• Sales Pipeline: Maintain an active sales pipeline, forecast business opportunities, and achieve or exceed sales targets.
• New Markets: Identify creative and strategic ways to penetrate new markets, move inventory, and increase market share.
• Negotiation: Negotiate pricing, contracts, and commercial agreements to maximize revenue and margin.
• Resolve "Line-Down" Shortages: Partner with prospective and existing clients to step in with quick-ship slitting and precision cutting solutions to cover urgent manufacturing shortfalls.
• Liaise Internally & Externally: Bridge the gap between automotive stampers and our internal processing and logistics teams to ensure exact slit widths, sheet tolerances, gauges, and mill finishes match strict client specifications.
• Forecast & Track: Utilize data to track key account metrics, evaluate customer usage, and communicate monthly/quarterly progress to executive stakeholders.

What We Are Looking For (Qualifications)

• Education; Bachelor's degree preferred but not required. Relevant stainless steel industry sales experience will be given strong consideration.
• Proven success as a sales hunter with a track record of generating new business and closing deals. Direct experience selling stainless steel products is required.
• Strong understanding of stainless steel processing, slitting, sheet products, and service center operations.
• Established relationships within automotive, appliance, manufacturing, fabrication, or metals markets are highly desirable.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to think strategically, identify new opportunities, and create innovative sales solutions.
• Proficiency with Google Workspace and Microsoft Office (Excel and PowerPoint).
• Willingness to travel up to 60%.