Account Manager - Sales

About the role

Teguar Corporation is seeking a Sales Account Manager with experience selling technical products into enterprise organizations. The role involves collaborating with internal teams including Sales Support Staff, Product Managers, Engineers, and Supply Chain.

Responsibilities

• Collaborate with internal teams including Sales Support Staff, Product Managers, Engineers, and Supply Chain.
• Engage with vendors of industrial computers and rugged handheld tablets leading the Industrial Automation industry with cutting-edge technology.
• Affect clients by acquiring new customers and growing business with existing customers by developing strategies to sell a wide range of industrial computers and tablets.
• Build and maintain strong, long-lasting relationships with key decision makers and stakeholders within named accounts.
• Act as the primary point of contact for strategic accounts and provide exceptional customer service through calls, emails, meetings, and other communication channels.
• Regularly engage with customers to understand their needs, challenges, and expectations through onsite visits.
• Negotiate pricing and terms with key customers to optimize revenue and maintain customer loyalty.
• Provide regular reports to the sales manager and/or leadership team, highlighting progress, challenges, and opportunities within assigned accounts.
• Respond promptly and professionally to prequalified leads and inquiries generated through marketing efforts.
• Conduct thorough needs assessments to understand potential clients' requirements and challenges. Clearly communicate product/service features, benefits, and pricing to prospects.
• Collaborate with internal teams (e.g., marketing, product management, supply chain, support) to ensure a seamless customer experience.
• Develop comprehensive and strategic account plans for each key customer, outlining objectives, targets, and growth strategies.
• Identify and pursue upselling and cross-selling opportunities within existing accounts, promoting additional products, services, and solutions that align with customer needs.
• Understand the customer's product lifecycle and continue customer education via our product roadmaps. Regularly present product demonstrations and conduct sales presentations to showcase the value and benefits of our offerings.
• Stay updated with industry trends, partners, competitors, and market conditions. Continuously enhance product knowledge and effectively communicate product updates to clients.

Core Competencies

• Excellent verbal and written communication skills.
• Proven ability to alter communication style to different audiences.
• Proven experience with vendor/customer communication.
• Excellent customer service skills.
• Strong negotiation skills.
• Proven strategic planning experience.

What You Need To Be Successful In This Role

• High attention to detail.
• A high desire to contribute to the bottom line of a business.
• The ability to think outside of the box and not be afraid to voice ideas.
• A self-driven, motivated personality.
• Proven ability to problem-solve and make decisions with minimal guidance.
• The ability to work independently and also be able to collaborate with others as needed.

Requirements

• Bachelor’s Degree from a four-year college or university and 2 years’ relevant experience; or a minimum of 5 years of experience in lieu of education; OR an equivalent combination of years and/or experience.
• Excellent interpersonal, written, and oral communication skills.
• Strong negotiation skills and the ability to close deals over the phone.
• Customer-oriented.
• Excellent follow-up and organizational skills.
• The ability to work independently and take initiative.
• Proficient in MS Office.
• Willingness to learn.
• Flexibility (ability to change with business need).

Benefits

• Commission Plan
• 401K matching
• HRA (Health Reimbursement Account) covers medical, dental, and vision expenses
• Gym membership
• Paid holidays and PTO days
• Birthday PTO and Volunteer Day
• Culture Committee Program
• Employee Referral Bonus Program
• Modern office work environment with free drinks and snacks