Account Manager - Reliability Solutions Group

About the role

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department

Reliability Solutions Group

Location

Lawrence, PA

Sales Territory

Northern Ohio and Northern Pennsylvania

Essential Duties And Responsibilities

• Lead and support the cultivation of business relationships in pursuit of selling Reliability Solutions products and services portfolio.
• Sell condition monitoring and predictive maintenance solutions on rotating equipment and reciprocating machinery in industrial facilities across ECI’s sales territory.
• Sell Emerson Reliability Solutions products including AMS 2140, AMS Machinery Manager, AMS Machine Works, AMS Asset Monitor, AMS Wireless Vibration Monitor, AMS 6500 ATG, etc.
• Sell the service portfolio, which includes embedded (and monthly) vibration analysis contracts, lifecycle services contracts, Reliability Engineering, and Consultation studies.
• Identify and qualify sales opportunities, apply knowledge of customer’s business and establish a value proposition that results in sales.
• Act as the representative for other Emerson entities identifying opportunities and introducing the appropriate resources necessary to complete the transaction.

Requirements

• Possess a four year engineering degree or equivalent industry experience.
• Possess at least 5 years of proven sales to industrial accounts with working knowledge of process control fundamentals.
• Demonstrate an understanding of the technical and business challenges faced by this market and proven ability to develop and deliver solutions.
• Demonstrate solution selling success by diagnosing a customer’s requirements and mapping a solution of multiple products and services to meet the customer’s needs.
• Possess strong presentation skills, consultative selling skills, strong interpersonal skills, excellent account planning skills and communication skills.
• Be a team player able to work closely with Account Managers and representatives from other Emerson business units.
• Be able to entertain and manage key sales relationships.
• Be able to penetrate new accounts, develop solid territory business plans and effectively cover territories on a daily basis.
• A good mechanical aptitude is helpful, and a strong work ethic and desire is essential to success.
• Leverage account planning and time management to capture business.

Core Competencies

• WORK COLLABORATIVELY – Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
• CUSTOMER FOCUS – Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
• INTEGRITY – Behave ethically, act fairly and take responsibility for accomplishing work goals.

Additional Details

We provide our sales force with everything needed for success, including world-class products, industry marketing, excellent initial and ongoing training, sales tools, laptop, cell phone and a car allowance. We reward hard work and success with a competitive salary, excellent benefits package, and retirement savings program which includes a 401(k) plan with company match and profit sharing.