Account Manager- Refractory

This role is hosted by Matt Tassoni at Jobot.

About us

Our client is a global leader in manufacturing equipment and materials for the steel and iron industry.

Responsibilities

• Achieve and exceed sales targets (revenue and volume) by maintaining existing business, developing new accounts, and identifying customer needs to create opportunities.
• Build and maintain relationships with key contacts at target customers, both technical and commercial.
• Lead technical and commercial discussions with customers to identify performance challenges and develop tailored solutions.
• Serve as a trusted advisor, building strong customer relationships at multiple levels and advocating for their success.
• Prepare technical proposals, value analyses, and presentations that clearly demonstrate the benefits of aluminum products and service capabilities.
• Manage projects and trials at customer sites, coordinating with technical colleagues as needed.
• Participate actively in market and account planning to define growth strategies aligned with customer and business objectives.
• Conduct market analysis, identify opportunities to increase market share, and manage an assigned book of business.
• Collaborate efficiently with internal teams including Operations, Marketing & Technology, R&D, Product Management, and Customer Support to ensure seamless execution of customer projects.
• Lead the preparation of quotation responses, solution outlines, and cost models.
• Represent the company at industry events, technical conferences, and trade shows, showcasing expertise in aluminum processing and casting technologies.
• Support internal and customer training initiatives related to aluminum applications, furnace operations, and process optimization.

Requirements

• Bachelor’s degree in Metallurgy, Materials Science, Engineering, or a related field required.
• Minimum 5 years of experience in technical sales, process engineering, or product management within the aluminum industry, with hands-on knowledge of melting & holding furnaces, casting, rolling, extrusion, or recycling preferred.
• Proven success in B2B industrial sales or technical support roles.
• Strong understanding of aluminum production processes, including melting & holding furnaces, casting, and metal treatment operations.
• Skilled in facilitating customer discovery and solution-design sessions, identifying root causes, and quantifying value-added opportunities.
• Ability to translate technical data into commercial value propositions that drive business outcomes.
• Proven capability to align cross-functional teams, including Sales, Engineering, Operations, and Customer Service, to ensure project success.
• Excellent presentation and communication skills with both technical and non-technical audiences.
• Strategic thinker capable of managing complex customer accounts and delivering measurable results.
• High energy and self-motivation to develop new business opportunities.
• Proficiency in Microsoft Office Suite and CRM tools.
• Excellent organizational, reasoning, and decision-making skills.

Benefits

• Remote work with some travel
• Company vehicle
• Annual bonus
• Medical, dental, and vision coverage
• Paid time off (PTO)

Pay

$100,000 - $125,000 per year