Account Manager Recruitment

About the role

Location: Bronx, NY. The Recruitment Account Manager sources, screens, and refers qualified candidates to open job opportunities through the Workforce1 Career Centers, supporting the Fordham and Hunts Point sites. The role aims to meet recruitment and placement goals while maintaining strong employer and community partner relationships in a fast‑paced, performance‑driven environment.

Responsibilities

• Source and identify qualified candidates for open job orders across multiple industries.
• Conduct detailed screenings to assess candidate readiness, experience, and suitability for available roles.
• Manage a high‑volume recruitment pipeline and ensure timely referrals to employer partners.
• Maintain accurate and compliant candidate and referral data in required systems (e.g., Dynamics, Worksource1).
• Partner with Business Services and Career Services teams to fulfill employer job orders efficiently.
• Represent Workforce1 at recruitment events, job fairs, and community partner events across NYC.
• Provide logistical and screening support during onsite and offsite hiring events to ensure high‑quality candidate participation.
• Achieve weekly and monthly referral and placement targets as defined by SBS performance metrics.
• Ensure all screenings, referrals, and data entry are compliant with Workforce1 and SBS standards.
• Collaborate with team members to continuously improve recruitment processes and outcomes.
• Engage with community‑based organizations and training providers to strengthen candidate pipelines.
• Promote Workforce1 opportunities through targeted outreach and community engagement.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field preferred (or equivalent relevant experience).
• Minimum 2–3 years of experience in recruitment, staffing, or workforce development.

Skills

• Proven ability to screen, match, and refer candidates efficiently in a high‑volume environment.
• Excellent communication, organizational, and interpersonal skills.
• Strong attention to detail and data accuracy.
• Proficiency in Microsoft 365 and CRM systems (Dynamics experience preferred).
• Willingness and ability to travel throughout NYC to support both Bronx Workforce1 sites and employer events.

Benefits

• Generous time off policy.
• Health, wellness and financial resources.
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

Schedule

Flexibility is required to support both the Fordham (Hub) and Hunts Point Workforce1 Career Centers, including occasional evenings or weekends for recruitment events.