Account Manager - Public Safety & Fleet Solutions

About the role

Join LEHR – Build Vehicles That Support First Responders At LEHR, we don't just sell products, we help equip the police officers, firefighters, utility crews, and first responders who keep our communities running. As the nation's premier provider of mission-critical vehicle upfitting solutions, we are seeking a motivated, customer-focused Account Manager - Public Safety & Fleet Solutions - to join our growing team. This is an excellent opportunity for someone who enjoys building relationships, solving customer challenges, and working in a fast-paced environment where every day is different. You'll serve as a trusted resource for customers while acting as a key liaison between our outside sales team, internal departments, and the fleets we support. The ideal candidate is self-motivated, detail-oriented, customer-focused, and thrives in a fast-paced sales environment.

Responsibilities

• Collaborate and support outside sales representatives
• Manage, follow up, and maintain customer accounts, ensuring the highest levels of customer satisfaction
• Assist the outside sales team with quotes
• Help schedule installs and vehicle deliveries
• Process orders, generate quotes, and track shipments
• Answer incoming customer calls and assist walk-in customers
• Resolve customer issues in a professional manner
• Track customer order status and assist with post-sale questions
• Stay up to date on industry trends, new products, and company offerings
• Proficient in using Microsoft Office Suite and Salesforce

Qualifications

• High School Diploma
• Account Management experience – a plus
• Experience in quoting, estimating, or customer service and sales support
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• High attention to detail and a commitment to accuracy
• Self-motivated and goal-oriented
• Proficient in Microsoft Office Suite, especially Excel
• Proficient in Salesforce
• Knowledge of Microsoft Business Central - preferred
• Knowledge of emergency vehicle upfitting components – a plus

Pay

$20–$22 per hour based on experience

Benefits

• Full-Time/non-exempt
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Ongoing training and career growth opportunities

Schedule

Monday to Friday 8:00 AM – 5:00 PM

Work Location: 3189 Franklin Limestone Road Antioch, TN, 37013