Account Manager, PRG Gear

Critical Functions

• Cultivates and maintains favorable contacts with key and major accounts of the organization for the sales of events and/or entertainment projects.
• Demonstrates innovative production solutions and provides resources in the best application of products or services to achieve client’s vision.
• Captures company technical and service resources to accommodate client needs.
• Participates in the RFP/order process from inception to close.
• Plans and estimates event costs and margins according to Company guidelines and in consultation with Company management.
• Analyzes records of present and past sales, trends and costs, estimated and realized revenue and contractual obligations in order to support budget development and revenue/cost forecasting.
• May specialize in a specific product, market or discipline.
• Leads and participates in client presentations.
• Formulates and implements an action plan to initiate sales opportunities with client.
• Prepare and define scope of work with client; to include budget, project schedule, work flow, internal resource requirements, concept designs and layouts.

Essential Functions

• Understanding of and Compliance with Company Policies
• Knowledge, Skills, And Abilities
• Basic knowledge of the principles and practices of event and/or entertainment technology sales and marketing.
• Understanding that entertainment customer’s hours are not predictable, and Sales Agent must be able to support and prioritize schedule accordingly.
• Thorough knowledge of organizations policies and resources.
• Basic knowledge of the function and capability of event and entertainment technology equipment across all disciplines.
• Desire to gain knowledge of current trends and advancements in event and entertainment technology and the direction of equipment development.
• Basic knowledge of the technical principles of operation of the equipment in inventory.
• Good knowledge of the principles and practices of workplace Safety.
• Good knowledge of modern office procedures and practices.
• Good knowledge of common computer productivity tools, such as Microsoft Office.
• Good people skills in working with customer to understand needs and quickly return quotes to them while learning the basics of upselling to their needs
• Strong organizational skills;
• Customer Service orientation;
• Tact;
• Professionalism;
• Physical condition commensurate with the demands of the position.
• Competencies
• Integrity,
• Reliability,
• Adaptability,
• Planning,
• Organization,
• Work Standards,
• Initiative,
• Problem Solving,
• Decision Making,
• Conflict Resolution,
• Communication Skills,
• Emotional Intelligence,
• Stress Tolerance,
• Supervising Others,
• Leadership,
• Team Work,
• Team Building,
• Managing Team Performance