Account Manager – Pressure Relief Valves

Responsibilities

• Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts that influence the selection of Pressure Protection technology, products, and services.
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive sales results for Pressure Protection products.
• Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities for the Pressure Protection Business Unit.
• Maintains a high degree of Pressure Protection product and application knowledge.
• Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to Company’s business and the customers’ businesses.
• Maintains comprehensive customer support with a primary base on customer retention.
• Work with internal resources to develop comprehensive effective strategies for selling and servicing pressure protection products.
• Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Company’s Pressure Protection products and services.
• Work with the customers to ensure that they are leveraging the solution and achieving success with pressure protection products.
• Works within account teams as required developing and implementing the Account Plan while identifying opportunities to expand scope.
• Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
• Maintains updated and accurate information in Salesforce.

Qualifications

• BS/BA degree required, engineering or associated technical degree preferred.
• Strong knowledge of process industry applications, operations and technology.
• Solid working knowledge of applicable SRV codes and certifications.
• Solid working knowledge of Safety Relief Valves, and SRV repair.
• 5+ years proven successful sales (inside/outside) experience with Pressure Protection products.
• Solid effective written and excellent oral communication skills, including strong presentation skills.
• Strong information management skills, including personal computer use.

Skills

• Excellent customer service skills.
• Demonstrated ability to interface with and influence technical decision makers.
• Strong prospecting/opportunity skills.
• Strong innovation in selling and servicing techniques.
• Exhibits analytical and creative problem solving skills.
• Strong technical ability to evaluate potential product applications and alternatives.
• Strong ability to interact effectively with all levels of customer contacts and internal personnel.
• Solid interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
• Strong drive and initiative- highly motivated.
• Strong negotiating skills.
• Strong ability to manage customer expectations relative to deliverables and timeframes.
• Exhibits strong self-management skills including a high degree of professionalism and dependability.