Account Manager - New Construction Energy Efficiency

About the role

EIP is seeking a New Construction Outreach Representative to support the delivery of a commercial new construction energy efficiency program. The role involves developing relationships, identifying projects, recruiting participants, and providing technical support.

Responsibilities

• Develop industry relationships with architects, engineering firms, developers, building owners, design-build firms, contractors, construction managers, and other market actors involved in commercial new construction and major renovation projects.
• Identify and recruit projects through industry networking, permit tracking, market intelligence, public records, referrals, conferences, and professional relationships.
• Lead customer recruitment through calls, emails, meetings, site visits, presentations, lunch-and-learns, and industry events to recruit eligible projects into the program.
• Promote program services by educating customers and design teams on available technical assistance, energy modeling support, design reviews, incentive opportunities, and program benefits.
• Guide participants through the process by serving as the primary customer contact, helping participants understand program requirements, technical recommendations, incentive opportunities, and next steps throughout project development.
• Career Development: Work closely with EIP engineers and technical staff to schedule design reviews, energy assessments, modeling activities, and other technical support services.
• Support project progression by following up on identified opportunities, addressing participation barriers, coordinating stakeholder engagement, and helping move projects from initial identification through construction and incentive completion.
• Develop trade ally relationships by building and maintaining relationships with contractors, equipment vendors, distributors, architects, engineers, and other industry partners who influence building design and construction decisions.
• Participate in industry events to strengthen market presence, identify opportunities, and develop industry connections.
• Support outreach and education activities by organizing and participating in workshops, webinars, presentations, and educational events that promote high-performance building design and program participation.
• Maintain CRM and tracking systems to ensure outreach activity, customer interactions, project status, participation milestones, and pipeline progression are accurately documented in HubSpot and other tracking systems.
• Gather market intelligence to monitor construction activity, industry trends, emerging technologies, customer needs, and market barriers to help improve program performance and customer engagement strategies.
• Prepare regular updates regarding project pipeline, recruitment activity, participation forecasts, market opportunities, and customer engagement outcomes.

Requirements

• Education: Bachelor's degree in business, marketing, communications, engineering, construction management, sustainability, architecture, or a related field; or equivalent relevant experience.
• Experience: At least 3 years of experience in account management, business development, outreach, sales, customer engagement, construction industry relations, energy efficiency, commercial real estate, architecture, engineering, or a related client-facing role.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical services, program benefits, incentive opportunities, and project requirements.
• Relationship Management: Proven ability to develop and maintain productive working relationships with developers, architects, engineers, contractors, building owners, facility managers, and other external stakeholders.
• Business Development Skills: Demonstrated ability to identify opportunities, develop customer pipelines, and successfully move prospects through a sales or recruitment process.
• Organization and Follow-Through: Strong organizational skills with the ability to manage multiple projects, customer relationships, and recruitment activities simultaneously.
• Customer Service Orientation: Demonstrated ability to provide responsive, professional, and solutions-oriented support throughout the customer engagement process.
• Technology Skills: Proficiency with Microsoft Office and experience using CRM systems, spreadsheets, project tracking tools, and customer management platforms.
• Mission Alignment: Commitment to sustainability, energy efficiency, and advancing high-performance building design and clean energy outcomes.

Qualifications

• Education: Bachelor's degree in business, marketing, communications, engineering, construction management, sustainability, architecture, or a related field; or equivalent relevant experience.
• Experience: At least 3 years of experience in account management, business development, outreach, sales, customer engagement, construction industry relations, energy efficiency, commercial real estate, architecture, engineering, or a related client-facing role.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical services, program benefits, incentive opportunities, and project requirements.
• Relationship Management: Proven ability to develop and maintain productive working relationships with developers, architects, engineers, contractors, building owners, facility managers, and other external stakeholders.
• Business Development Skills: Demonstrated ability to identify opportunities, develop customer pipelines, and successfully move prospects through a sales or recruitment process.
• Organization and Follow-Through: Strong organizational skills with the ability to manage multiple projects, customer relationships, and recruitment activities simultaneously.
• Customer Service Orientation: Demonstrated ability to provide responsive, professional, and solutions-oriented support throughout the customer engagement process.
• Technology Skills: Proficiency with Microsoft Office and experience using CRM systems, spreadsheets, project tracking tools, and customer management platforms.
• Mission Alignment: Commitment to sustainability, energy efficiency, and advancing high-performance building design and clean energy outcomes.

Skills

• Excellent verbal and written communication skills.
• Proven ability to develop and maintain productive working relationships with developers, architects, engineers, contractors, building owners, facility managers, and other external stakeholders.
• Demonstrated ability to identify opportunities, develop customer pipelines, and successfully move prospects through a sales or recruitment process.
• Strong organizational skills with the ability to manage multiple projects, customer relationships, and recruitment activities simultaneously.
• Ability to provide responsive, professional, and solutions-oriented support throughout the customer engagement process.
• Proficiency with Microsoft Office and experience using CRM systems, spreadsheets, project tracking tools, and customer management platforms.
• Commitment to sustainability, energy efficiency, and advancing high-performance building design and clean energy outcomes.

Benefits

• Competitive base salary ($80,000-$100,000) commensurate with experience and qualifications.
• Performance-based bonus tied to individual and company performance.
• 401(k) retirement savings plan with employer match.
• Comprehensive health, dental, vision, life, and disability insurance.
• Paid vacation, sick time, and holidays.
• Professional development and training opportunities.
• A dynamic, inclusive work environment that encourages collaboration, innovation, and growth.

Pay

• $80,000 - $100,000 per year

Schedule

• Hybrid position, with in-office and remote flexibility. Employees are required to be in the office at least three days per week: Tuesday, Wednesday, and Thursday.