Account Manager, Neph, Kansas/Missouri

About the role

The Account Manager is a sales role representing Biogen in the Kansas City and St. Louis areas, covering all of Kansas and Missouri and Southern Illinois. The ideal candidate will be based in these regions and will build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.

Responsibilities

• Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
• Drive company revenue by achieving all sales/marketing objectives and goals.
• Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
• Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.).
• Establish and execute against business plans for key accounts in alignment with national strategy and resources.
• Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
• Avoid assess the treatment patterns and referral networks affiliated with key accounts.
• Work collaboratively and compliantly with multiple stakeholders, including community engagement teams, patient services, medical affairs, and operations teams, in order to achieve account objectives.
• Go above and beyond to help fellow regional team members and Account Manager colleagues when needed.
• Proactively share knowledge and expertise with others to contribute to the team’s overall success.
• Effectively utilize all approved resources to help achieve territory and account objectives.
• Proactively communicate with Regional Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
• Share field insights back with home-office team and participate in internal workshops and insight readouts as well as regularly bring forward innovative engagement tactics.
• Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.

Experience

• 4+ years of biotech/pharma sales and account management experience.
• Bachelor’s degree in Business, Life Sciences, or related field.
• Experience working in Nephrology, Hematology/Oncology and/or rare disease market preferred; transplant and hospital/IDN experience is also valued.
• Experience in product launches preferred.

Knowledge, Skills & Abilities

• Proven track record of sales success.
• Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters.
• Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust.
• Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations (including the ability to engage virtually).
• Positive attitude and comfort in navigating ambiguity.
• Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence.
• Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively.
• Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector.

Education

• Bachelor's Degree.

Special Note on Biogen Acquisition

Please note that as of May 14th, Biogen Inc. has acquired Apellis Pharmaceuticals. Click here to learn more about Benefits & Perks of working at Biogen: Benefits | Biogen Company Background.