Account Manager - MX Customs Brokerage

About the role

As an Account Manager – MX Customs Brokerage, you will be at the forefront of our rapidly expanding cross-border freight operations between the US and Mexico. You’ll immerse yourself in the dynamic world of customs brokerage, contributing significantly to both local communities and international trade. By mastering "The Sunset Way" of cross-border logistics, you will handle key responsibilities such as managing customs accounts and driving the seamless movement of goods across the border. This role requires three years’ experience working with Southbound Mexico customs broker customers which will be critical to our continued growth and success in the Laredo office.

Responsibilities

• Coordinate communication between shippers and importers in Mexico
• Build and maintain strong relationships with customers
• Request, audit and capture all the data required for the customs process and reporting
• Collaborate with your customs team to clear shipments timely
• Keep our systems up to date with accurate information

Requirements

• A positive, proactive attitude and a drive to excel
• Strong communication skills and a knack for building relationships
• Tech-savviness, with a working knowledge of Mexican broker systems
• Ability to multitask and stay organized in a fast-paced setting
• A passion for delivering outstanding customer service

Benefits

• A competitive salary with monthly incentives to reward your hard work
• Benefits package that includes health, dental, and vision coverage
• 401K with a company match, ensuring your future is secure
• Paid vacation, floating holidays, and personal/sick time
• An award-winning company culture to help you grow, both personally and professionally
• Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award, or learn a new skill at Sunset University, your opportunities are endless!