Account Manager, Mid-Market

About the role

We’re looking for a highly driven Mid-Market Account Manager to own and grow a portfolio of customers by combining strong outbound prospecting, strategic account management, and consultative selling.

Responsibilities

• Drive pipeline through proactive outbound efforts and self-sourced meetings from target accounts.
• Maintain high activity with structured outreach and recurring customer engagement.
• Create expansion opportunities through new products, services, and AI-driven capabilities.
• Build strong relationships with decision-makers and lead strategic conversations with executive presence.
• Position the platform as a core AI work solution that drives measurable business outcomes.
• Develop and execute account plans based on product usage, customer goals, and propensity to buy.
• Prioritize accounts to maximize impact and maintain disciplined pipeline management.
• Partner with sales support and internal teams to progress deals and drive outcomes.
• Cross-functional Collaboration: Coordinate stakeholders for complex deals, ensuring alignment across functions.
• Product Demonstration & Deal Qualification: Tailor demos and presentations to customer needs. Lead discovery with curiosity and articulate the future-state vision and business impact of the solution.

Requirements

• 3+ years of experience in B2B SaaS sales or account management.
• Proven ability to self-source pipeline and manage a full sales cycle within existing accounts.
• Strong outbound discipline and consistent activity levels.
• Experience driving expansion within a customer base; experience managing renewals is a plus.
• Excellent executive communication and stakeholder management skills.
• Demonstrated ability to prioritize accounts using data and insights.
• Comfortable delivering product demos and leading consultative sales conversations.
• High level of curiosity, ownership, and problem-solving ability.

What Monday.com Can Offer You

• Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.
• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide.
• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success.
• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we.
• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more.

Benefits

• Consulting: Join a team that is architecting how organizations run in the AI era. You'll turn AI into high-value solutions for 250,000+ customers including 60% of the Fortune 500.
• Annual Base Salary Range: $100,000 – $130,000.
• Discretionary Bonus or Sales Incentive Plan: Employees are eligible for either an annual discretionary bonus or a role-based, sales incentive plan.
• Equity: Certain roles may also include equity in the form of RSUs.

Pay

The estimated annual base salary range for this role is $100,000 – $130,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location.

Schedule

This is a hybrid position of 3 days/week in our NYC office. Visa sponsorship for this role is currently not available.