Account Manager - Member Services

About the role

Position OverviewThe Member Services Account Manager is responsible for managing property and casualty coverage programs for Catholic institutions. This role involves coordinating all areas of coverage, serving as a client liaison, and cultivating strong member relationships. You’ll work closely with senior leaders and provide day-to-day servicing, problem-solving, and analysis of unique coverage programs.

Responsibilities

• Manage and coordinate property and casualty coverage programs
• Serve as the primary liaison for Catholic institutions and senior leaders
• Maintain positive client relationships and respond to servicing needs
• Identify opportunities for improvement and provide tailored solutions
• Analyze and support unique coverage programs across member organizations

Qualifications

• Bachelor’s degree or equivalent work experience
• 2–3 years of experience in property and casualty insurance preferred
• Professional insurance designation preferred but not required

Skills

• Strong communication and presentation skills
• Proficiency in Microsoft Office Suite
• Detail-oriented with strong organizational and problem-solving abilities
• Excellent customer service skills
• Ability to travel (approximately 10%)

Benefits

• Paid holidays, vacation, and sick leave
• 403(b) retirement plan with company match
• Paid life and AD&D insurance, long-term disability coverage
• Paid job-related continuing education
• Comprehensive medical, dental, and vision insurance

Schedule

• 36-hour work week with Friday afternoons off
• Hybrid work schedule and flexible hours available after initial training