Account Manager (Los Angeles)
Nexxen empowers advertisers, agencies, publishers, and broadcasters worldwide with data and advanced TV solutions. Our flexible and unified technology stack includes a Demand-Side Platform (DSP) and Supply-Side Platform (SSP), powered by the Nexxen Data Platform.
About the role
As an Account Manager, you will own the client-facing relationship post-sale, delivering superior client service through premium campaign management, relationship development, account retention, and upsell activities. You will collaborate internally and externally to maximize client satisfaction, retention, and growth.
Responsibilities
- Build and maintain strong relationships with new and existing clients to maximize satisfaction, retention, and growth
- Identify client needs and implement strategies that drive revenue for Nexxen
- Serve as the liaison between clients and internal teams to coordinate campaign updates, upsell opportunities, and resolve delivery and performance issues
- Manage the campaign launch process end-to-end, including kickoff calls, strategy recommendations, asset collection, optimization, and performance reporting
- Ensure all campaign information remains accurate and up-to-date using Salesforce and internal systems
- Develop deep knowledge of Nexxen's product offerings and best practices for campaign effectiveness and cross-selling
- Analyze data, trends, and market insights to inform campaign recommendations and identify upsell opportunities
- Support onboarding of new clients through platform demos, training, and ongoing education
- Operate under the supervision of the Manager of Client Services
- Possess strong organizational, analytical, and project management skills
- Work cross-functionally while prioritizing multiple requests and responsibilities
- Communicate effectively in a consultative, client-facing environment
- Have advanced PowerPoint and Excel skills, including pivot tables, charting, and working with large data sets
Requirements
- 3+ years of experience in digital media, client services, or account management
- Self-motivated, willing to learn about products, technology, customers, and competitors
- Process-oriented with strong attention to detail
- Proficient with tools such as Salesforce, ad servers, and brand safety/verification partners
Qualifications
- Bachelor's Degree (BS) required; advanced degree preferred
Skills
- Strong verbal and written communication skills in a consultative, client-facing environment
Benefits
- Medical, dental, vision, disability insurance
- 401(k)
- EAP (Employee Assistance Program)
- Parenthood leave
- Unlimited vacation
- Company-paid holidays
Pay
The minimum and maximum full-time annual base salary for this role is $75,000 - $90,000 at the time of posting. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.