Account Manager, Insurance Housing

About Our Client:The organization operates in the temporary housing program management industry, focusing on global business travel and corporate relocations. It addresses the challenge of providing displaced individuals and families with accessible, temporary housing solutions by leveraging a broad supplier network and specialized expertise in insurance housing and temporary living. The program offers a Single Source Solution for Additional Living Expenses housing across the U.S., aiming to simplify the housing process for policyholders. About the Opportunity:The ACCOUNT MANAGER, Insurance Housing, is responsible for managing relationships with insurance companies, their clients, and other stakeholders to facilitate temporary housing arrangements. This role serves as the primary contact for displaced insured individuals, overseeing booking and support throughout the housing process. The position ensures service quality, adherence to policy limits, and effective communication, contributing to positive client experiences and operational efficiency. Responsibilities:Serve as main contact for insured individuals, members, and insurance adjusters regarding temporary housingSearch for and book various temporary accommodations including hotels, homes, RVs, and apartmentsRepresent the program’s brand and ensure a positive customer experienceManage insureds’ needs while maintaining expenses within policy limitsEducate and guide clients through the housing processBuild and maintain relationships with clients, sales representatives, vendors, and other contactsResolve issues related to temporary housing staysMaintain accurate records in company databasesCollaborate with sales team to ensure consistent service deliveryPrepare documentation related to insured placements in line with company policiesHandle high volumes of emails and calls inbound and outboundParticipate in after-hours on-call rotationPerform other assigned duties Requirements:Bachelor’s degree preferredThree to five years of sales experienceProven experience in inside sales; apartment leasing or hospitality experience is a plusAbility to work independently, prioritize tasks, and handle high volume inquiries efficientlyStrong verbal and written communication skills including presentation abilitiesProficiency in Microsoft Outlook, Word, and ExcelAbility to multitask under deadlines with a sense of urgencyCapability to meet daily, monthly, quarterly, and annual goalsDemonstrated empathy and compassion in stressful situationsSkill in providing creative solutions during the sales processExcellent customer service skills Pay Range and Compensation Package:$23.00 to $32.00 per hourCompetitive base salary plus uncapped commissions Benefits & Perks:Medical, dental, and vision insurance options401(k) plan with discretionary matchCompany-paid life insurance, short-term disability, and long-term disabilitySupplemental life insurance, critical illness, accident, and identity theft protectionVacation, sick, and floating holidaysPaid time off and paid volunteer timeWellness programComplimentary use of corporate apartments for vacation or travel when available Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.