Account Manager-Inside Sales

Your Impact

• Develop SolarWinds business opportunities within a specific region to meet revenue targets.
• Respond efficiently to customer inquiries and provide network management solutions.
• Conduct outbound calling, email communication, and channel coordination.
• Manage the sales pipeline through its entire cycle.
• Execute prospecting, lead generation, and sales activities for SolarWinds products, with a focus on full-stack Observability (on-prem and SaaS), as well as the database portfolio.
• Engage with IT decision-makers across various enterprises and locations.
• Use a consultative approach for warm calls and manage warm leads for product evaluations and trials.
• Partner with sales engineering to conduct online product demonstrations.
• Identify cross-sell and up-sell opportunities and maintain customer relationships.
• Identify renewal, new business, channel partnership, and local market opportunities.
• Provide superior customer service during the evaluation process, create quotes, coordinate with channel partners, and close sales.
• Maintain accurate customer records and activity reports within Salesforce.
• Maintain or exceed quarterly sales quotas.

Responsibilities

• Proven experience in sales, preferably within the IT or software solutions industry.
• Strong understanding of network management, infrastructure monitoring and database portfolio products.
• Excellent communication and interpersonal skills.
• Ability to engage with IT decision-makers and provide consultative sales support.
• Experience with Salesforce or similar CRM tools.
• Track record of meeting or exceeding sales quotas.
• Strong organizational and pipeline management skills.
• Ability to work independently and as part of a team.