Account Manager (Inside Sales)

Position Overview

We are seeking an Account Manager (Inside Sales) to take ownership of an existing book of business while actively driving new sales opportunities. This role is ideal for someone who is customer-focused but also motivated to grow revenue, expand relationships, and identify new opportunities.

Key Responsibilities

• Manage and grow an existing portfolio of customer accounts, ensuring strong relationships and high retention
• Act as the primary point of contact for customers, providing timely responses to inquiries, quotes, and orders
• Proactively identify opportunities to increase revenue through cross-selling, upselling, and re-engaging inactive accounts
• Generate new business through outbound outreach, follow-ups, and relationship development
• Own the full sales cycle for inside accounts—from initial inquiry through quote, order, and follow-up
• Partner closely with outside sales and operations teams to ensure smooth execution and customer satisfaction
• Track and manage sales activity, pipeline, and performance against targets
• Support pricing and quoting decisions with an understanding of margin and profitability
• Resolve customer issues quickly while maintaining a high level of professionalism

Qualifications

• 2–5+ years of experience in inside sales, account management, or a customer-facing sales role
• Experience in industrial, manufacturing, or distribution environments preferred
• Proven ability to build relationships and drive sales growth
• Strong communication, organization, and follow-through
• Comfortable working in a fast-paced, performance-driven environment
• Proficient in Microsoft Office and CRM/ERP systems

About Us

Metaltech is a fast-paced metal service center specializing in stainless steel, specialty alloys, and precision processing. With a strong presence in Houston, TX, we combine deep inventory with in-house capabilities like laser, plasma, waterjet, and sawing to deliver fast, accurate solutions to our customers.

We operate in a high-expectation, customer-driven environment where speed, responsiveness, and execution matter. Our team works closely with customers to solve problems, win business, and keep production moving. Metaltech is part of Newbury Franklin Industrials (NFI), a growing industrial platform focused on building high-performing businesses.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Location

Location: Houston, TX (On-site)

Compensation

Compensation: $80,000.00 - $100,000.00 per year

Newbury Franklin Industrials ("NFI")

Newbury Franklin Industrials ("NFI") is the data-driven industrial manufacturing and distribution platform of Newbury Franklin, a private equity firm focused on long-term holdings. NFI's team is comprised of hungry, growth-oriented professionals who thrive on making a direct impact and driving measurable results across our expanding portfolio of companies.

NFI's diversified family of manufacturing, distribution, and e-commerce businesses operates with a strategic growth mindset, seeking opportunities to scale operations and capture market share while delivering on promises to our customers. NFI's long-term strategy centers on building an industrial powerhouse through both organic expansion and strategic acquisitions, powered by a team that embraces challenge and delivers on ambitious goals.