Account Manager - Industrial Water Treatment

About the Role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.

As an Account Manager in our Chemical Solutions and Monitoring (CSM) division, you will work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You will be more than a sales professional – you will be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Responsibilities

• Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Execute the Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Work safely at all times, following all EHS policies and procedures

Requirements

Education & Experience: Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Alternatively, a minimum of 8+ years of direct experience in the field and water treatment industry will also qualify; high school education is required.

• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Skills

• Technical curiosity and superior problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Veolia values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. The company provides comprehensive mentoring, extensive technical and commercial training, and clear pathways for career advancement in the growing field of water treatment and environmental sustainability.