Account Manager II - Employee Benefits

Primary Responsibilities

• Aid in developing strategies for clients regarding their employee benefits programs, covering areas such as Benefits, Compliance, HR Policies, Employee Communication and Engagement, and Payroll and Benefits Administration.
• Co-manage the overall client service experience, fostering relationships with various members of the client's team.
• Tackle daily client and vendor-related service issues promptly and accurately.
• Provide courteous service to customers, producers, and company personnel as needed.
• Assist in marketing new business for both new and existing accounts, summarizing proposal analyses to inform plan changes.
• Coordinate renewals or changes with carriers for current accounts.
• Review policies for accuracy and completeness.
• Enhance insurance skills and knowledge through educational opportunities.

Education/Experience

• Extensive knowledge and understanding of health insurance strategies, including alternative funding methods, stop-loss marketing, Rx Programs and Rx Carve-Outs, Reference Based Pricing, Direct Contracts, etc.
• Bachelor’s degree in finance, business, marketing, risk management, or human resources management, preferred.
• At least 10-12 years of industry experience, required.
• Exceptional communication skills.
• Strong organizational and process-oriented abilities.
• Ability to multitask and prioritize client needs.
• Strong EPIC agency management system experience, preferred.