Account Manager - Healthcare and Life Sciences

We are looking for a dynamic and experienced Account Manager to join our growing team. The ideal candidate will have a strong background in managing key accounts within the Life Sciences or Pharmaceutical industry, with hands-on experience working with or within Healthcare or Lifesciences companies. This is an exciting opportunity to drive client relationships, grow revenue, and make a meaningful impact in a fast-paced environment.

About the Role

Location: East Coast, New York / New Jersey (Remote)

Responsibilities

• Build and maintain strong, long-term relationships with key client stakeholders
• Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction
• Identify and pursue new business opportunities within existing accounts to drive revenue growth
• Collaborate with internal delivery, recruitment, and operations teams to ensure seamless service delivery
• Develop a deep understanding of client needs, business challenges, and strategic goals
• Prepare and deliver compelling presentations, proposals, and account reviews
• Monitor account performance, track KPIs, and provide regular updates to leadership
• Proactively address client concerns and resolve issues in a timely and professional manner

Requirements

• Minimum 10–12 years of experience in Account Management or Client Services
• Prior experience working with or managing Healthcare & Lifesciences accounts
• Strong understanding of Life Sciences, Pharmaceutical, or Healthcare industry
• Located on the East Coast, preferably in New York or New Jersey
• Proven track record of managing and growing enterprise-level accounts
• Excellent communication, negotiation, and stakeholder management skills
• Ability to travel locally and regionally as required

Skills

• Experience in IT Services, QA, or Staffing within the Life Sciences domain (preferred)
• Familiarity with regulatory and compliance requirements in the pharmaceutical industry (preferred)
• Bachelor's degree in Business, Life Sciences, or a related field (preferred)

Benefits

• Diversity and inclusion in the workplace with over 40% women and around 120 different nationalities
• Local and global career opportunities, including internal rotation and international mobility
• Clear career progression within a rapidly growing company (tripled employee base since 2021)
• Flexible and casual work culture with employee events and amenities
• 401k plan with company matching contributions
• Competitive healthcare benefits with HSA matching
• Access to QCraft, a Learning & Development platform with 50,000+ courses, 300+ virtual labs, mentorship programs, and sponsored certifications
• Bonuses through Client Referral and Employee Referral Programs
• Recognition and rewards via the Qudos platform for achievements
• Employee perks and discounts on travel, electronics, and more

Pay

Competitive salary range: $200,000 - $220,000