Account Manager, Gaming

About the role

We are seeking an Account Manager, Gaming to join our high-growth team. This role is responsible for driving meaningful revenue growth across a portfolio of GBG's Gaming clients. You will act as a strategic partner to customers, expanding existing relationships while identifying and closing new revenue opportunities through upsell, cross-sell, and the introduction of additional GBG solutions.

Responsibilities

• Deliver an exceptional client experience by partnering with Gaming customers to solve business challenges, address evolving requirements, and unlock new opportunities
• Clearly articulate the value and commercial impact of GBG's full portfolio of identity, fraud, and trust solutions
• Lead and grow GBG's largest Identity accounts, providing strategic direction and sales engagement support across complex opportunities
• Serve as the primary point of contact for clients, engaging stakeholders at both strategic and operational levels
• Collaborate closely with cross-functional teams—including Product, Customer Success, Pre-Sales, and Marketing—to ensure customer and sector insights inform the product roadmap
• Partner with Legal to support contract negotiations and successfully close commercial agreements
• Play a key role in developing and executing account strategies to meet and exceed revenue targets
• Represent GBG at industry events, conferences, and association meetings, sharing market insights and emerging trends with internal stakeholders
• Drive sustainable growth by expanding revenue, increasing account value, and improving overall margin across the Gaming portfolio

Requirements

• Ability to develop and execute a robust account strategy and pipeline that supports commercial objectives, from opportunity identification through qualification, close, and expansion
• Proven strategic sales experience, consistently delivering double-digit revenue growth through a consultative, value-led approach
• Demonstrated success managing complex, multi-level client relationships across C-suite, commercial, and technical stakeholders
• Strong consultative skills, with the ability to understand customer requirements, challenges, and business objectives and translate them into clear, compelling value propositions
• Able to maintain accurate pipeline, forecasting, and activity reporting to support commercial decision-making
• Experience maintaining accurate pipeline, forecasting, and activity reporting to support commercial decision-making
• Strong understanding of the online gambling and identity verification landscape, or closely related regulated markets
• Proven track record of growing and expanding revenue across large, enterprise-level accounts
• High energy, resilience, and drive, with a demonstrated history of exceeding performance expectations
• Strong ability to simplify and present complex technical solutions in a clear, customer-centric manner
• Excellent verbal, written, and presentation skills
• Collaborative mindset with the ability to thrive in a dynamic, team-oriented environment
• Strong commercial acumen and business judgment, paired with initiative and a solutions-oriented approach to overcoming obstacles

Skills

• Ability to develop and execute a robust account strategy and pipeline that supports commercial objectives, from opportunity identification through qualification, close, and expansion
• Proven strategic sales experience, consistently delivering double-digit revenue growth through a consultative, value-led approach
• Demonstrated success managing complex, multi-level client relationships across C-suite, commercial, and technical stakeholders
• Strong consultative skills, with the ability to understand customer requirements, challenges, and business objectives and translate them into clear, compelling value propositions
• Able to maintain accurate pipeline, forecasting, and activity reporting to support commercial decision-making
• Experience maintaining accurate pipeline, forecasting, and activity reporting to support commercial decision-making
• Strong understanding of the online gambling and identity verification landscape, or closely related regulated markets
• Proven track record of growing and expanding revenue across large, enterprise-level accounts
• High energy, resilience, and drive, with a demonstrated history of exceeding performance expectations
• Strong ability to simplify and present complex technical solutions in a clear, customer-centric manner
• Excellent verbal, written, and presentation skills
• Collaborative mindset with the ability to thrive in a dynamic, team-oriented environment
• Strong commercial acumen and business judgment, paired with initiative and a solutions-oriented approach to overcoming obstacles

Benefits

We are an equal opportunity employer dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. For any reasonable adjustments to the interview process, please inform our Talent Attraction Partner. To learn more about our benefits and why we're a great place to work, visit gbgplc.com/careers.