Account Manager, Employee Benefits

Overview

We are seeking a detail-oriented and customer-focused Account Manager to support our Sales team. In this role, you will work closely with Internal Sales Agents to enroll clients in the Kentucky Exchange (KYNECT) portal and ensure accurate entry of client and policy information into our CRM system. This position plays a key role in delivering excellent service and operational support to both clients and internal stakeholders.

How You'll Make An Impact

• Partner with Internal Sales Agents to successfully enroll clients through the KYNECT (Kentucky Exchange) portal
• Accurately submit and manage client enrollments in the exchange system
• Enter and maintain client and policy information within the company CRM system
• Ensure data accuracy and completeness across all platforms
• Provide responsive, high-quality support to Account Managers and broader team
• Aid with administrative tasks and additional duties as assigned

Compensation

The target salary for this position is $35,100 (US Dollar) annually.

About You

• Client service experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
• Producer's License
• Proficiency in Microsoft Office
• Appropriate licensing as required
• Previous insurance knowledge and experience managing client relationships (preferred)

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...