Account Manager, Employee Benefits

About the role

Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary.

Responsibilities

• Manage a book of business of approximately $500,000+
• Support Team Leader and/or Account Executive(s), as assigned
• Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary
• Actively seek improvements to client service and efficiencies within teams by identifying improved processes
• Work with the client team to develop project plans and deliver on service goals
• Set priorities and manage workflow to ensure efficient, timely and accurate processing of account transactions
• Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
• Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc
• Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance
• Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
• Understand, articulate and implement RS value-added resources
• Accountability for updating client information, in timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc)

Requirements

BA/BS preferred
2 - 5+ years of health & welfare experience, meets majority of core practice competency-based skills
Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Life, Accident and Health Insurance License required
GBA or CEBS Certification a plus

Qualifications

Physical Demands and Work Environment

• Regularly sit, hear, and reach with hands and arms
• Occasionally stand and walk
• Regularly lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• The noise level in the work environment is usually moderate to loud
• Occasional travel

Benefits

Pay Range: $51,800 - $71,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.