Account Manager, Employee Benefits

At Noguchi & Associates, Inc., we believe insurance is about more than policies and premiums—it’s about protecting businesses, supporting families, and strengthening the communities we serve. As part of the Ori-gen Family of Companies, we carry forward a legacy built over 45 years of trusted relationships, service, and community impact. Our mission is simple: remember where you came from...and create a new future for the generations that follow.

About the role

We are looking for an experienced Employee Benefits professional who enjoys building strong client relationships, managing renewals, solving problems, and providing thoughtful benefits guidance. Reports to: Manager of Client Services.

Responsibilities

• Manage an assigned book of Employee Benefits clients.
• Serve as a trusted day-to-day advisor and primary client contact.
• Build and maintain strong, long-term client relationships.
• Manage annual renewals, including gathering data, reviewing proposals, and preparing recommendations.
• Lead renewal meetings and present benefit options to clients.
• Coordinate carrier negotiations and advocate for clients.
• Provide guidance on medical, dental, vision, life, disability, and voluntary benefits.
• Coordinate with carriers, vendors, Producers, and internal teams.
• Resolve complex client, eligibility, enrollment, billing, and service issues.
• Support benefit strategy, plan design, and client retention.
• Stay current on benefit trends and compliance requirements.
• Mentor and support developing Junior Account Managers when appropriate.

Requirements

• 5+ years of Employee Benefits insurance experience.
• Active Hawaii Life & Health Insurance License required.
• Experience managing employer group benefits accounts and renewals.
• Experience with mid-market to large employer groups.
• Strong knowledge of medical, dental, vision, life, disability, and voluntary benefits.
• Experience preparing renewal analyses and benefit comparisons.
• Knowledge of ACA, COBRA, ERISA, HSA, and Section 125.
• Excellent communication, presentation, organization, and client-service skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office.

Preferred Qualifications

• Experience with Employee Navigator, Insurance Carrier Portals, and similar systems.
• Bilingual abilities are a plus.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Unlimited Paid Time Off (PTO).
• Paid volunteer time.
• Paid holidays.
• Professional development and continuing education.
• Licensing renewal assistance.
• Client retention bonus eligibility.
• Career growth opportunities.

Join an organization where your expertise is valued, your client relationships matter, and your work makes a difference. We value family and having fun, collaboration, service excellence, and giving back to our community.