Account Manager- Employee Benefits

About the role

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Account Manager to join our team. This position will report to our agency located in Winston-Salem, NC. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Function as a benefits expert regarding client management and with plan design and financials.
• Evaluate and develop employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business.
• Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manage renewal process, and negotiate changes as needed
• Manage the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
• Evaluate, analyze, and recommend appropriate benefit plan funding methodology
• Participates in presentations to clients and prospects.
• Coordinate the development open enrollment materials and miscellaneous benefit communication materials
• Coordinate the development of, and verifying content in materials including proposals, applications, binders, summary plan descriptions, and invoices.
• Evaluate and present solutions to meet healthcare reform and other regulatory changes as needed
• Oversee development of and present benchmarking analysis and reports to clients
• Proactively identify issues requiring action and develop innovative solutions
• Advocacy and wellness plan strategy and development
• Ensure the highest level of customer service and satisfaction by handling any other needs of our clients.

Qualifications

• Prefer a minimum of 3 years’ experience with benefits account management.
• Life and Health Insurance license preferred or is required within 6 months of hire.
• Detail-oriented and organized.
• Proficiency in Microsoft Office
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to analyze and understand insurance policies

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!