ACCOUNT MANAGER CS (32362)

About the Role

Responsible for developing and executing market strategy to attain or maintain the desired market position within assigned territory accounts. This includes making sales and support calls, presentations, and facilitating communication between corporate, retail network, and customers. The role focuses on increasing equipment and aftermarket sales and profits while promoting products and services such as fleet management, rental, leasing, allied products, and training. You will identify, communicate, and resolve customer problems, issues, and opportunities in collaboration with corporate and retail networks. Close relationships with Operations and Rental Managers are essential to ensure customer service excellence.

Responsibilities

• Apply effective professional selling principles in the working environment.
• Increase overall revenues for OEM New Sales Equipment, Used Equipment Sales, Rental & Leasing, and Dealer Aftermarket products.
• Boost market visibility and share for unit and aftermarket sales among current and new customers.
• Develop strategic plans and work with local management to secure the market position of assigned accounts.
• Manage the development and activity of assigned territory and accounts, including the full selling process.
• Call on current and target accounts, develop and deliver sales presentations, and ensure adequate sales service.
• Communicate effectively with the retail network on pre- and post-sales issues.
• Collaborate with sales and marketing management to develop strategies for selling to all customers within the assigned territory.
• Manage and control travel and entertainment expenses.
• Work with branch management and internal departments on receivables and allied equipment.
• Develop and maintain relationships with key customers while building new relationships with potential key customers.
• Listen actively, ask clarifying questions, and stay open to other viewpoints while managing distractions.
• Prioritize timely follow-up with customers, managers, and staff to ensure effective communication.
• Perform other duties as assigned by management.

Qualifications

• Education: College degree preferred.
• Experience: 2–5 years of proven sales experience preferred.
• Computer Skills: Basic knowledge of Microsoft Office products; prior CRM experience is a plus.
• Other Requirements: Daily travel within territory; minimal overnight travel.

Work Environment

Work environment varies from office settings to job sites and industrial locations.