Account Manager - Construction

About the role

This position will be located in Greenville, SC. The position is open until filled.

Responsibilities

• Mets or exceeds sales goals by identifying new capabilities and cross-sell opportunities.
• Grows current and prospect medium opportunity accounts through consistent account planning and outreach.
• Identifies and targets appropriate influencers to convert new opportunity prospects.
• Understands customer business objectives and translates them into a company differentiated advantage.
• Keeps current with company offerings, value advantage, and competitive landscape.
• Ensures quality customer support through expediting, pricing, follow-up, returns, and other services.
• Inputs TCCM cost savings documentation relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Manages and directs company sales and support resources to maximize sales and profit potential.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures, and market/customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price/margin strategy, product evaluations, inventory requirements, and other related sales, marketing, and service functions.

Qualifications

• 4 years business, sales, marketing or trade degree or the equivalent in related work experience.
• 2 years of prior distribution, customer service, marketing, quotation, or sales experience preferred.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email, and SAP software.

Skills and Abilities

• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Technical competence in understanding piping systems (PVF) or electrical systems as required.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to effectively plan and organize.
• Excellent customer service skills including being competent, accurate, responsive, and engaged.

Physical Requirements

• Sitting (a continuous period of being seated): Continuously
• Standing (for sustained periods of time): Frequently
• Walking (moving about on foot to accomplish tasks): Frequently
• Bending/stooping (downward and forward): Frequently
• Climbing/Walking Stairs (ascending or descending): Frequently
• Reaching (extending arms in any direction): Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine): Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug): Occasionally
• Grasping (Applying pressure to an object with the fingers and palm): Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand): Continuously
• Talking (expressing or exchanging ideas by means of the spoken word): Continuously
• Driving (the control and operation of a motor vehicle): Frequently
• Desk work (work usually performed at a desk): Frequently
• Use of a computer: Continuously
• Use of a telephone: Continously
• Hearing (Perceiving the nature of sounds at normal speaking levels): Continuously
• Exposure (to adverse weather & temperature conditions): Occasionally
• Travel (travel needed to perform job duties): Frequently

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy, and service standards.

Equal Opportunity For All

We value the diversity of all of our employee-owners and will always be an equal opportunity employer.