Account Manager - Commercial Lines

About the role

R&R Insurance Services, one of Wisconsin’s largest independent agencies, is seeking an Experienced Commercial Lines Account Manager. The position offers professional development, mentorship, and a supportive, dynamic workplace where growth, innovation, and work‑life balance are valued.

Responsibilities

• Manage key client servicing tasks and ensure smooth communication, building strong relationships with clients and internal stakeholders.
• Leverage expertise in commercial insurance to assist with policy reviews, quoting, and resolving complex client needs, directly contributing to business growth.
• Work alongside Sales Executives and Account Managers to streamline processes and support new business initiatives, gaining exposure to various aspects of the commercial insurance field.
• Contribute to a high‑performance team culture where experience and ideas are valued and growth is fostered.

Requirements

• 3+ years of experience in an insurance service role, particularly in commercial lines, with a strong focus on client service and solutions.
• Active Property & Casualty license and advanced understanding of commercial insurance products and coverages.
• Track record of delivering exceptional client service while managing complex tasks with attention to detail.
• Strong communication skills and ability to collaborate across teams and engage clients effectively.
• Professional, proactive approach to problem‑solving and client relations.
• Comfort with technology and ability to quickly learn new systems and processes.

Benefits

• Ongoing training, mentorship, and professional development opportunities.
• Dynamic, collaborative work environment that encourages innovation.
• Competitive compensation package including generous PTO, 401(k) with company match, and profit sharing.
• Health, dental, and vision insurance.
• Modern ergonomic office with fitness center, employee café, and daily amenities such as coffee, flavored water, and fresh popcorn.
• Company‑paid continuing education and licensing.

Schedule

• Smart casual dress code.
• Flexible scheduling, including every other Friday afternoon off.