Account Manager, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions.

The Opportunity

This Account Manager, Commercial Lines manages a book of insurance business, providing professional, courteous service to clients, carriers, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team, or with a Producer to manage client needs, advocate for clients, write new accounts, and manage renewals.

Duties & Responsibilities

• Service day-to-day client needs including handling calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including obtaining updated information, marketing, negotiating terms and pricing, reviewing quotes, presenting renewal numbers to the Producer and client, and invoicing.
• Manage and delegate tasks to Associate Account Managers I and II to ensure workload is appropriate.
• Maintain relationships with underwriters to achieve positive results for clients and negotiate coverage.
• Ensure the completion and accuracy of proposals, binding of coverage, and review of policies for accuracy.
• Create client policy summaries and binders.
• Set up and maintain electronic records.
• Follow best practices and internal broker standards for service and maintenance of client files and information.
• Collaborate with team members to share and educate on coverage, exposures, and client knowledge.

Qualifications

• High School or equivalent
• P & C Insurance Producer License Required
• 2-5 years insurance industry experience (preferred)
• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow-up skills
• Ability to work in a team environment
• Proficient in Word, Excel, Outlook, and internet utilization
• Applied EPIC Agency Management System experience preferred

Why Choose HUB?

HUB offers a competitive, exciting, and friendly work environment that positions employees for longevity and success. Continuous opportunities for growth and development are provided, fostering an entrepreneurial culture that empowers employees to make decisions for both customers and the organization.

Working Conditions and Physical Demands

The physical and environmental demands of this job include sitting, using hands and fingers, talking, and hearing. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required include close vision on a computer monitor.

Why HUB?

HUB International Limited is an equal opportunity and affirmative action employer. The company provides competitive and flexible benefits, including health/dental/vision/life/disability insurance, FSA, HSA, 401(k), paid-time-off, and eligible bonuses, equity, and commissions for some positions.

Application Information

To apply, visit our website and submit your application. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com.