Account Manager - Commercial Landscaping

Careers At Gothic Landscape

About the role

This position is NOT a Sales position. It is a Landscaping Manager with operations & portfolio management experience. Must have landscaping/horticulture knowledge + strong client portfolio management experience.

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Requirements

• Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

Qualifications

• Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

Skills

• Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

Benefits

• Healthcare benefit program & 401K match program
• 9 paid holidays per year with paid vacation & sick leave
• Company paid take home vehicle, fuel card, cell phone & laptop
• Paid training/certification and career advancement
• Gothics company culture fosters growth, inspires longevity and rewards mutual loyalty

Pay

SALARY RANGE: $80,000 - $95,000 per year (specific compensation may vary based on overall skills, experience and location)

Schedule

Start time: 6am, Mon-Fri