Account Manager- Commercial Insurance

About the role

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Core Responsibilities (All Levels)

• Deliver proactive, responsive service to clients and internal teams
• Communicate workload status and resolve service requests efficiently
• Support strong client and team relationships
• Process endorsements, audits, cancellations, reinstatements
• Manage certificates, ID cards, binders, invoices, and related documents
• Support policy issuance and documentation accuracy
• Aid or lead new and renewal business processes
• Prepare submissions and proposals
• Gather underwriting information and documentation
• Maintain accurate client and policy data in systems
• Monitor activities and ensure timely task completion
• Resolve billing discrepancies and support collections
• Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

• Account Associate (AA) (Non-Exempt)– Foundational
• Executes transactional and administrative tasks
• Supports workflows under close supervision
• Assists with submissions and policy processing
• Focused on accuracy, timeliness, and task completion
• Senior Account Associate (SAA) (Non-Exempt)– Intermediate
• Independently manage small or low-complexity accounts
• Tracks renewals and ensures timely processing
• Performs underwriting preparation and loss run analysis
• Evaluates and negotiates coverage/pricing
• Prepares proposals and binds coverage
• Provides guidance to junior staff
• Account Manager Associate (AMA) (Exempt) – Advanced
• Operates with minimal supervision and increased autonomy
• Manages full customer service lifecycle (billing, claims, coverage)
• Led renewal strategy, negotiation, and execution
• Performs in-depth coverage analysis and advisory support
• Handles more complex accounts and escalations
• Demonstrates advanced technical expertise and leadership

What We Offer

• Competitive salaries and bonus potential
• Company-paid health insurance
• Paid holidays, vacations, and sick time
• 401K with employer match
• Professional growth and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment

What To Expect (Application Process)

30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.