Account Manager - Commercial HVAC
About the role
We are a full-service HVAC, building automation, chiller, and retrofit contractor known for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities such as design assistance, engineering applications, and automated control systems.
The Account Manager builds and maintains client relationships across various vertical markets to drive sales and profitability. This role involves educating clients about maintenance, repair, replacement, service, and energy-efficiency offerings to promote Mesa’s products and services, while collaborating with internal teams to maximize sales opportunities.
Responsibilities
- Prospect for new accounts and maintain existing client relationships.
- Provide clients with product and service information, including pricing and payment management.
- Develop and deliver sales presentations and proposals using standard templates and pricing models.
- Align with EMCOR Mesa’s sales philosophy, processes, and procedures.
- Research prospective clients and projects through calls, visits, conferences, online research, and leveraging existing relationships.
- Introduce, develop, and maintain relationships with key decision-makers (e.g., Chief Engineers, Property Managers, Asset Managers).
- Collaborate with Sales Manager, Branch Manager, and other team members to review and improve account programs and processes.
- Analyze and implement solution-based programs to maximize sales growth, volume, and profitability.
- Communicate professionally with internal departments (Operations, chiller teams, project management, sales teams).
- Demonstrate commitment to personal growth through product and sales training events.
- Achieve annual sales plans for project, service, maintenance, automation, and repair sales.
- Manage accounts receivable (A/R), client correspondence, and quality assurance (QA) support.
- Participate in industry and trade shows.
Requirements
- Bachelor’s degree in business or a technical discipline.
- 3+ years of experience in HVAC commercial service or a related field.
- Relevant technical experience, preferably in Facilities Management or Operations and Maintenance.
- Strong customer presentation skills, sales aptitude, and financial acumen (e.g., cost modeling for proposals).
- Independent decision-making ability.
- Proficiency in MS Office, particularly Excel.
- Competitive, articulate, goal-oriented, ambitious, and high-energy personality.
Pay
Compensation range: $75,000 - $120,000 per year.
Each Account Manager is given annual sales plans for non-maintenance, maintenance, and automation/controls sales. These plans equal or exceed the annual draw, and the role requires meeting or exceeding stated sales targets.
Benefits
- Medical, dental, and vision coverage.
- Health savings and flexible spending accounts.
- Life insurance and disability coverage.
- 401(k) Savings Plan.
- College Coach program.
- Employee assistance program.