Account Manager, Commercial

Work Location Type: Hybrid

About the company

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. Grainger serves more than 4.6 million customers worldwide with maintenance, repair, and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. The company reported 2025 revenue of $17.9 billion.

About the role

Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 30 current accounts and $2.5M–$3M in annual revenue. You will visit existing customers in the McLean and Rockville areas on a daily basis and use Grainger’s Customer Relationship Management (CRM) system, Salesforce, to perform all aspects of business daily. You will report to the District Sales Manager of Commercial.

Responsibilities

• Understand customer goals and remain alert and responsive to changing customer needs
• Demonstrate knowledge of market data and access resources to quickly respond to new developments in the customer’s business
• Oversee support of managed inventory tasks to guide greater understanding of customers, increase contacts within the customer group, and increase sales results
• Understand Grainger’s Value Proposition by providing solutions to grow profitable sales
• Develop account penetration strategies, including regular business reviews for essential customers to maximize sales

Requirements

• High School Diploma/GED
• 3+ years of direct outside sales experience
• Experience with sales forecasting, opportunity management, and customer planning
• Travel required to each customer within the aligned market at least once per month, or more frequently where needed
• Process discipline and ability to align planning goals with pipeline development to grow market revenue
• Ability to utilize the sales process to uncover customer objections/concerns and determine appropriate solutions

Pay

The anticipated base pay compensation range for this position is $72,300.00 – $120,500.00. This role is eligible for an incentive target of up to $27,200.00 based on the achievement of individual and company performance objectives. The range reflects the potential base pay at the time of posting and may vary based on geographic work location, relevant experience, and skills. Compensation is subject to change at Grainger’s discretion.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (prorated based on start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, and student loan refinancing
• Free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents