Account Manager - Chicago

Frontdoor, Inc. · Schaumburg, IL · 2 wk ago

Business Development$65k/yrFull-time

Be the primary point of contact and build long-term relationships with real estate partners.
Develop a trusted advisor relationship with accounts, partner stakeholders and executive sponsors.
Help partners through consistent in-person presence; provide timely responses through email, phone, online presentations, screen-share and in person meetings.
Accountable for daily execution of sales driven and customer service-oriented activities to increase production (orders and sales) that meet or exceed company objectives.
Ensure the timely and successful delivery of our solutions according to partner (and customer) needs and objectives.
Contribute to national relationships in assigned territory to meet contractual agreements.
Clearly communicate the progress of ongoing initiatives to internal and external stakeholders.
Increase job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and representing our brand(s) at industry events.
Track account metrics; enter all sales related activities into company designated CRM.
May assume other duties as assigned.

Effective problem-solving skills to help resolve customer complaints or needs.
Proven verbal and written communication skills to communicate product ideas to clients.
To update understanding of the industry’s consumer behavior.
Proficient customer service and interpersonal skills for dealing with different types of customers and clients.
Effective analytical skills for analyzing client data.
Time management and multitasking skills to handle multiple tasks and clients at once.
Results driven, persuasive with strong negotiation skills.
Strong organizational skills and attention to detail.
Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
Ability to operate a motor vehicle for extended periods, possess a valid driver’s license, and maintain a clean driving record.

Prolonged sitting, regular driving (often 6-8+ hours daily), lifting/carrying equipment, and navigating various environments.
Valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing.
Ability to stand, walk, bend, stoop, and kneel, particularly if visiting job sites, events, or customer locations.
Ability to lift, carry, push, or pull materials (e.g., equipment, samples, luggage) often ranging from 10-50 lbs.
High level of visual acuity (peripheral vision, depth perception, night driving ability) and hearing to safely operate vehicles and navigate sites.
Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.
Sitting for long periods of time while using office equipment such as computers and phones.
Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing.
Ability to stand, walk, bend, stoop, and kneel, particularly if visiting job sites, events, or customer locations.
Ability to lift, carry, push, or pull materials (e.g., equipment, samples, luggage) often ranging from 10-50 lbs.
High level of visual acuity (peripheral vision, depth perception, night driving ability) and hearing to safely operate vehicles and navigate sites.
Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.

3+ years of experience required and proven results in a sales capacity, some experience in home warranty and/or real estate industry preferred.

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