Account Manager - Chicago

Responsibilities

• Be the primary point of contact and build long-term relationships with real estate partners.
• Develop a trusted advisor relationship with accounts, partner stakeholders and executive sponsors.
• Help partners through consistent in-person presence; provide timely responses through email, phone, online presentations, screen-share and in person meetings.
• Accountable for daily execution of sales driven and customer service-oriented activities to increase production (orders and sales) that meet or exceed company objectives.
• Ensure the timely and successful delivery of our solutions according to partner (and customer) needs and objectives.
• Contribute to national relationships in assigned territory to meet contractual agreements.
• Clearly communicate the progress of ongoing initiatives to internal and external stakeholders.
• Increase job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and representing our brand(s) at industry events.
• Track account metrics; enter all sales related activities into company designated CRM.
• May assume other duties as assigned.

Qualifications

• Effective problem-solving skills to help resolve customer complaints or needs.
• Proven verbal and written communication skills to communicate product ideas to clients.
• To update understanding of the industry’s consumer behavior.
• Proficient customer service and interpersonal skills for dealing with different types of customers and clients.
• Effective analytical skills for analyzing client data.
• Time management and multitasking skills to handle multiple tasks and clients at once.
• Results driven, persuasive with strong negotiation skills.
• Strong organizational skills and attention to detail.
• Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
• Ability to operate a motor vehicle for extended periods, possess a valid driver’s license, and maintain a clean driving record.

Preferred Skills

• Enthusiastic self-starter with a high degree of self-confidence and motivation.
• Dedication to professionalism.
• Passion for sales and accountable to results.

Physical Role Requirements

• Prolonged sitting, regular driving (often 6-8+ hours daily), lifting/carrying equipment, and navigating various environments.
• Valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing.
• Ability to stand, walk, bend, stoop, and kneel, particularly if visiting job sites, events, or customer locations.
• Ability to lift, carry, push, or pull materials (e.g., equipment, samples, luggage) often ranging from 10-50 lbs.
• High level of visual acuity (peripheral vision, depth perception, night driving ability) and hearing to safely operate vehicles and navigate sites.
• Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.
• Sitting for long periods of time while using office equipment such as computers and phones.
• Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Key Demands

• Valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing.
• Ability to stand, walk, bend, stoop, and kneel, particularly if visiting job sites, events, or customer locations.
• Ability to lift, carry, push, or pull materials (e.g., equipment, samples, luggage) often ranging from 10-50 lbs.
• High level of visual acuity (peripheral vision, depth perception, night driving ability) and hearing to safely operate vehicles and navigate sites.
• Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.

Minimum Education, Licensure and Professional Certification requirements

• A high school diploma or equivalent required, Bachelor’s degree preferred.

Minimum Experience required (number of years necessary to perform role)

• 3+ years of experience required and proven results in a sales capacity, some experience in home warranty and/or real estate industry preferred.

Job Locations

• US-IL-Chicago | US-IL-Schaumburg

ID

• 2026-4094

Category

• Sales

Type

• Full Time

Company

• AHS American Home Shield Corp