Account Manager

About the role

United Land Services is a leading commercial landscaping company providing year-round landscape maintenance and a full range of landscape services. We work with a variety of properties, including single-family home developments, condominium communities, commercial buildings, and shopping centers. Our services include landscape design and installation, irrigation, hardscapes, and ongoing maintenance, with a focus on providing reliable, high-quality service to our customers. We are currently looking for an experienced Account Manager to join our team. This position will serve as the primary point of contact for the branch and will play a key role in maintaining strong customer relationships, ensuring quality standards are met, following maintenance safety procedures, identifying ancillary sales opportunities, and staying on track with budget goals.

Responsibilities

• Act as the main point of contact for the branch, managing all aspects of the maintenance contract.
• Develop and maintain long-term relationships with clients, ensuring high satisfaction and contractual obligations are met or exceeded.
• Identify and develop opportunities for enhancements of existing landscapes.
• Represent the company at various events, organizations, and associations to build relationships and enhance the company's public image and brand.
• Assist the sales team with winning new work for the branch/organization.
• Establish and implement quality assurance processes.
• Remain accountable and adhere to labor budgets and P&L guidelines.
• Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.

Qualifications

• Requires 2–3 years of relevant experience.
• Valid driver’s license required, as this role may involve driving between job sites and operating company vehicles.
• Prior Landscape Industry experience preferred.
• Proven track record in managing a portfolio of accounts in excess of $1.5M in annual revenue.
• Demonstrated ability to lead a team of maintenance crews with a focus on safety, quality, training, professionalism, customer service and advancement of the company brand and culture.

Requirements

• Ability to sit, stand, walk, and drive for extended periods.
• Ability to travel frequently throughout the assigned region.
• Ability to work outdoors and in varying weather conditions as needed.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to safely access active job sites and navigate uneven terrain.

Benefits

• PTO!
• Health, Dental, Vision, Matching 401k

Pay

• Competitive pay and room for growth!
• Commission on enhancements!
• Weekly Pay!

Schedule

• Monday - Friday with major holidays off!