Account Manager
About the role
Establishes rapport with providers and ensures optimal UAS operations within the clinic.
Addresses provider concerns such as customer service, billing inquiries, and general UAS service questions.
Leads clinic operations including regular visits with clinic staff and providers.
Identifies and assists in overcoming challenges within the clinic.
Manages clinic operational metrics and reports results to their leader.
Directly manages and supervises all CAS created cases and escalations.
Works to improve clinic workflow through process improvement engagements (LIFTs).
Ensures coverage for all clinics in the area and supervises assigned UAS labs.
Manages timecard adjustments, PTO requests, and recruiting/ staffing processes.
Develops and trains direct reports on the first 90-day new hire process.
Communicates process changes and staffing updates to physicians, clinic contacts, and CAS’s.
Attends physician orientations and collaborates with the sales team for high-quality implementations.
Develops and maintains strong relationships with physicians and clinical staff.
Provides leadership and facilitates individual/group success.
Responsibilities
- Establishes rapport with providers and ensures optimal UAS operations within the clinic.
- Addresses provider concerns such as customer service, billing inquiries, and general UAS service questions.
- Leads clinic operations including regular visits with clinic staff and providers.
- Identifies and assists in overcoming challenges within the clinic.
- Manages clinic operational metrics and reports results to their leader.
- Directly manages and supervises all CAS created cases and escalations.
- Works to improve clinic workflow through process improvement engagements (LIFTs).
- Ensures coverage for all clinics in the area and supervises assigned UAS labs.
- Manages timecard adjustments, PTO requests, and recruiting/ staffing processes.
- Develops and trains direct reports on the first 90-day new hire process.
- Communicates process changes and staffing updates to physicians, clinic contacts, and CAS’s.
- Attends physician orientations and collaborates with the sales team for high-quality implementations.
- Develops and maintains strong relationships with physicians and clinical staff.
- Provides leadership and facilitates individual/group success.
Qualifications
Not specified.
Skills
Not specified.
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.