Account Manager

About the role

In this role, you will work closely with existing clients, manage account-related administrative tasks and servicing requests, and help ensure smooth communication between clients and internal departments. We are looking for someone who is organized, reliable, detail-oriented, and comfortable managing multiple priorities in a structured office environment. Your work will play an important role in supporting a positive client experience while ensuring that account servicing and administrative processes are handled accurately and in accordance with company procedures.

Responsibilities

• Manage and support existing client accounts, related servicing requests
• Handle client communication in a professional and timely manner
• Follow up on open requests and help move them to resolution
• Keep client account and policy records complete, up to date, and well organized
• Ensure data consistency and integrity across CRM and ERP systems
• Work closely with internal teams to support client needs
• Help ensure a high level of service and attention to detail in daily operations

Qualifications

• Experience in account management, customer support, or another client-facing position
• Insurance industry experience preferred, with knowledge of insurance products, services, and markets
• An active Property and Casualty insurance producer license is a plus, and we are happy to support candidates who are interested in obtaining one
• Strong communication and organizational skills, with the ability to build rapport and maintain positive relationships with clients and partners
• Ability to work with accuracy in a fast-paced environment
• Strong sense of ownership and follow-through
• Ability to prioritize and manage workload independently while working effectively with team members and internal departments
• Tech savvy, able to quickly learn and navigate new software and systems
• Knowledge of Ukrainian or Russian language is a plus

Schedule

• Monday to Friday 8:00 AM – 4:00 PM
• On-site in Spartanburg, SC

About U Trust Insurance

U Trust Insurance is an insurance agency serving the U.S. market. We rely on teamwork, consistency, and a high standard of service. We value people who are dependable, detail-oriented, and ready to contribute in a professional office setting.