Account Manager

About the role

Taylor Promotional Products, a division of Taylor Corporation, is looking for an Account Manager to join the team. In this position, you will play an important part in representing our team as you work with customers and handle their needs. This position will reside in one of our Taylor Promo facilities located in Dayton, OH; Pompano Beach, FL; or Amsterdam, NY. Candidates must be authorized to work in the United States without the need for employer sponsorship.

Responsibilities

• Maintains favorable relationships with customers and suppliers
• Ability to resolve customer issues/problems
• Able to provide product recommendations and creative ideas for customer events to increase sales
• May assist in preparation of sales forecasts, quotes and negotiations
• Identifies customer and vendor needs and consults on solutions
• Processes and plans customer jobs and projects
• Able to work as a team with internal and external customers to manage projects successfully

Requirements

• Bachelor’s degree and/or previous experience in Account Management, Customer Service, Sales Support, or other related role
• Proficient in Microsoft Word, Excel, and Outlook

Qualifications

• Previous project management experience
• Excellent verbal and written communication skills
• Strong math aptitude
• Able to troubleshoot and resolve problems
• Ability to multi-task
• Strong organizational skills and attention to detail
• Marketing skills a plus; must be able to provide creative ideas to customers for events
• Experience using Salesforce

Pay

The anticipated annual salary for this position will be around $50,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

Benefits

Employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small.