Account Manager

Responsibilities

• Serve as main point of contact for assigned customer base and maintain a strong relationship through proactive communication.
• Work closely with the operations team to develop and execute sales strategies and achieve revenue targets.
• Conduct market research and stay up to date on industry trends, competitor activities, and customer needs.
• Provide exceptional customer service and support, by responding to customer inquiries, resolving customer issues, and managing customer accounts.
• Coordinate pick-up and delivery times of all assigned customer’s shipments.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline.
• Use a variety of styles to persuade or negotiate appropriately.

Requirements

• Strong organizational and multitasking skills with the ability to manage multiple accounts simultaneously.
• Ability to work in a fast-paced, deadline driven environment.
• Must be able to work independently and as part of a team.
• Innovative and creative solution development skills.
• Excellent written and verbal communication skills.
• Ability to work well with others.
• Initiative; self-starter.
• Customer focus.
• Relationship building; excellent team builder.

Qualifications

• High school diploma or GED required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Benefits

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.

Pay

$50,000 - $55,000 yearly salary plus commission.

Schedule

Full-time.